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Complaint Review: Indian Railway Catering & Tourism Corporation (IRCTC) Money not refunded and Catering Service Of IRCTC

General Information

  • Submitted : 17/08/2017 08:39 AM
  • Updated : 17/08/2017 08:52 AM
  • Reported By : Shailesh---AF

Location Information

  • Phone : 5478450212
  • Web : https://www.irctc.co.in
  • Category : services
  • Indian Railway Catering & Tourism Corporation (IRCTC)



i have booked 3 tickets to and fro from mumbai to kolkata.later i cancelled 1 ticket each.since more than a month i have been mailing IRCTC about this but they dont even reply.i dont know whats the problem with them on refunding my money.i have sent my bank statements 2 times but still i get no reply.In this my fare is include with veg meal,In this train I have observed very bad service of catering ever in my life in travelling of 8 year, The caters are not serving the meal to everyone that just walking in gangway and hooted Veg Biryani ,Normally the passenger are think that they are selling food ,some passenger are taking Biryani by pay cost, only some people are taking meal without pay any cost, Overall if meal is include in train ticket then a standard meal will be served to everyone ,that is not done in this train

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