When a company or individual joins a program wherein they take the steps necessary to be approved by WebWarning.com, that member business makes a commitment to us. They will ensure that you are treated fairly as the consumer.
1) That if there are any issues, complaints or grievances with the company, it is necessary that they deal with the problem in a timely and professional matter.
2) The consumer will have to feel that their problem has been taken seriously and that effective measures have been taken place to make sure that the problem will be rectified as soon as possible.
People get mistakes, we are only human, and our businesses commit to addressing consumer concerns with compassion, fairness and customer satisfaction in mind.
WebWarning.com will work with customers and businesses. If a customer requests a refund and if it is a genuine request, we expect businesses to comply happily with their request.
Of course, some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case, but WebWarning.com will always strive to help customers obtain a refund whenever possible or, they will do whatever is fair to make it right.
We work closely with the company or individual to resolve any disputes, Webwarning.com can track the footprints of customer service to ensure that companies are doing everything they can to act according to our principles.
Of course sometimes, we might not always find a solution, but 99% of the time compromises can be made in order to secure a happy and productive outcome for both parities.
Our Customer Satisfaction Program is a program for businesses that have received complaints on our forum but have vowed to take care of past complaints, have made changes to their business practices and have made the written commitment to customers that is required to businesses are committed to your satisfaction.